eBay listing videos and AI listing content: Australia, UK and US
Last updated: 9 November 2026 · eBay pages checked 9 November 2026
From eBay's help page "Adding a video to your listing" on ebay.com.au, ebay.co.uk and ebay.com, read on 9 November 2026.
eBay video requirements: Australia, UK and US
| Rule | What eBay's help page says |
|---|---|
| Videos per listing | One; the same video can be used on several listings |
| File | .mp4 or .mov (MPEG-4 Part 10 / AVC), up to 150 MB |
| Length | "Ideally, videos should be one minute or less" |
| Resolution | Up to 1080p on upload; played at 240p to 720p |
| Links | Links to YouTube or other video platforms are not supported |
| Where it shows | In the listing's image gallery in the eBay app and mobile browser |
| Review | Moderated and posted within 48 hours, up to seven business days at peak times |
| Policies | The same listing policies as any other content in the listing |
AI listing for eBay: eBay's own tool and what CartViral adds
eBay has its own AI listing tool. eBay UK's Seller Centre describes "Multiple listings from photos" in Seller Hub: it scans your images and suggests draft listings with categories, titles and item specifics, and eBay recommends checking every detail before publishing (eBay UK Seller Centre). Use it for the listing form.
CartViral does the parts that tool doesn't: the listing video, studio photos and the short clips for TikTok, Reels and Shorts that bring buyers to the listing from outside eBay.
How to make an eBay listing video from your photos
- Add the item. Upload your listing photos with the title and price, or a CSV with title, price and image columns. eBay listing links don't import: eBay closes listing pages to automated reading.
- Pick a format. A photo montage (1 credit) moves through your photos with captions; an AI story (6) animates the product in a short scene; a creator UGC video (12) has an AI creator talk about it on camera.
- Export for eBay (1 credit per clip, once): the clip re-cut for eBay's slot, under a minute, sound kept.
- Upload it in the Photos and Video section of the listing form ("Add video"), then wait for moderation.
CartViral clips are vertical 1080x1920 MP4 files, about 13 to 15 seconds long. That is well inside eBay's 150 MB and one-minute guidance.
What to show in an eBay listing video
- The item itself, working. Switch it on, open it, wear it. For used items, show the real condition, including wear.
- Scale: next to a hand or a familiar object.
- Details buyers ask about: labels, ports, stitching, the serial plate.
- No links, phone numbers or "buy on my site". eBay's policies apply to the video too.
Keep every AI scene true to the item: a video that makes it look better than it is brings returns and negative feedback.
eBay Australia and eBay UK sellers
The video rules above read the same on ebay.com.au and ebay.co.uk. CartViral plans are priced in US dollars and paid by card through Stripe; the free start is 18 credits once, no card. The same clips work for Amazon UK and Etsy: see Amazon product videos and Etsy listing videos, or every platform's specs on product videos from photos.
FAQ
How long can an eBay listing video be?
eBay's help page says videos should ideally be one minute or less, as MP4 or MOV up to 150 MB (eBay Australia, UK and US, checked 9 November 2026).
How many videos can I add to an eBay listing?
One video per listing. You can use the same video on several listings.
Can I add a YouTube link to my eBay listing?
No. eBay's help page says links to YouTube or other video platforms are not supported; upload the video file instead.
Does eBay have an AI listing tool?
Yes. eBay UK's Seller Centre describes Multiple listings from photos in Seller Hub, which suggests draft listings with categories, titles and item specifics from your images. eBay asks you to check every detail before publishing.
Can CartViral import my eBay listing by link?
Not by link: eBay closes listing pages to automated reading. Upload the listing photos with title and price, or a CSV with title, price and image columns.
Where does the video show on eBay?
In the listing's image gallery in the eBay app and the mobile browser, after moderation (usually within 48 hours).
Upload your listing photos. 18 free credits, no card.
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